Privacy Policy
Terms of Service for Karaoke Central
Last Updated: 1st November 2024
Welcome to Karaoke Central! By accessing or using Karaoke Central, developed by Virtuware Ltd., you agree to these Terms of Service (“Terms”). Please read them carefully. If you disagree with any part of these Terms, do not use our services.
1. Age Requirements
1.1 Karaoke Central is available for users aged 13 and above. Users under 13 may only access the platform with verified parental consent. By using Karaoke Central, you confirm that you meet this age requirement.
2. Data Collection, Usage, and Privacy
2.1 To enhance your experience and facilitate user interaction, Karaoke Central collects basic information, including user IDs, profile details, and country location. This information is stored exclusively on PlayFab, a secure third-party backend provider, and is used to display usernames and profiles to other users.
2.2 Analytics: Karaoke Central may collect anonymous usage data (such as session duration and features accessed) for analytics purposes. This information is non-identifiable and is used solely to improve gameplay and service quality.
2.3 User Rights: You have the right to access, modify, or delete your personal data at any time. To request data deletion or updates, please contact us at support@virtuware.co.uk. Upon request, Virtuware Ltd. will ensure your data is removed from our systems and PlayFab to the fullest extent permitted by applicable law.
3. In-Game Purchases and Refund Policy
3.1 Karaoke Central offers optional in-game purchases, including cosmetic items for avatars (such as hats and T-shirts) and a VIP/Premium subscription. All in-game purchases are final and non-refundable, except where required by law.
3.2 Virtuware Ltd. retains ownership of all in-game items. You receive a limited, non-transferable licence to use these items within Karaoke Central. These items are not redeemable for real-world currency and cannot be transferred outside the game.
4. User Conduct and Content
4.1 Users may create profiles and customise avatars. You are responsible for the content you create, share, or post on Karaoke Central.
4.2 Inappropriate behaviour, harassment, or offensive content is not tolerated. Virtuware Ltd. reserves the right to remove content and restrict access for violations of these Terms. Users may report violations directly to Virtuware Ltd.
5. Health and Safety Disclaimer
5.1 Karaoke Central is a virtual reality experience. Users may experience motion sickness, dizziness, or other discomfort. Some individuals may have seizures when exposed to certain flashing lights or patterns in VR.
5.2 To reduce risks, users are advised to take breaks, stay aware of their surroundings, and consult a doctor if they have any conditions that could be affected by VR usage. By using Karaoke Central, you acknowledge these risks.
6. Limitation of Liability
6.1 Karaoke Central is provided "as is" without warranties. Virtuware Ltd. is not liable for any indirect, incidental, or consequential damages arising from use of the game, to the extent permitted by law.
7. Dispute Resolution and Governing Law
7.1 If you have a dispute with Virtuware Ltd., please contact us first at support@virtuware.co.uk to seek resolution.
7.2 If a resolution cannot be reached, disputes will be resolved by binding arbitration in the UK. This agreement is governed by the laws of the United Kingdom, and any claims are subject to UK jurisdiction.
8. Updates to These Terms
8.1 Virtuware Ltd. may update these Terms periodically. The "Last Updated" date will reflect the most recent changes, and we will post any changes here. By continuing to use Karaoke Central after an update, you agree to accept the revised Terms. If you do not agree to the updated Terms, you must cease use of the app.
By using Karaoke Central, you agree to abide by these Terms. Thank you for joining our community, and enjoy the experience!